Experience
A.C. Nielsen, Client Manager, Chicago, Illinois, November 2016 — September 2018
- Independently work onsite at the 3rd leading Beverage Alcohol Manufacturer completing analyses using Nielsen’s proprietary tools and secondary data to develop insights that drive client outcomes
- Advise client on marketing plans, industry trends, & cross-promotional partnerships through the ability to glean and integrate insights.
- Build strong partnerships with the client and internal stakeholders, establishing myself as a trusted advisor
- Identify opportunities to collaborate across Nielsen teams and drive revenue
A.C. Nielsen, Account Manager, Chicago, Illinois, March 2015 — September 2016
- Managed all aspects of day-to-day data and software needs, $2 Million renewal base business, new business revenue and strategic opportunities for the Utilities & Energy Industry
- Delivered outstanding client service to leading companies by providing consultation on how to make Nielsen segmentation tools actionable and drive revenue
- Dedicated data/software expert and sales account team member for leading energy & utilities clients
- Analyzed first party customer data against syndicated surveyed data to develop marketing and sponsorship suggestions
A.C. Nielsen, Client Support Manager, Chicago, Illinois, January 2013 — March 2015
- Provided clients with insights to help with customer retention, acquisition and site location strategies by implementing segmentation-based solutions to drive consumer insights and assist with media planning across a variety of industries including: newspapers, media, agencies, government and non—profit.
- Data product knowledge includes, but is not limited to: PRIZM segmentation data, Simmons and MRI syndicated surveys, Nielsen Scarborough, Experian and Epsilon household level data, Infogroup Business facts information, Census demographic and geographic data
- Collaborated with IT on software/data issues to troubleshoot solutions
- Helped launch an internal web-based solution to replace our proprietary desktop solution for running and analyzing consumer and locational data.
- Assisted in training and development of team members and new associates on the usage of the data, software, & business application
Chicago Sun-Times, Market Research Analyst, Chicago, Illinois, January 2011 — December 2012
- Supported Sales Department providing market, industry & company data insights
- Managed the Marketing/Advertising Internal and External Web-Based Sales Enablement Tools
- Prepared meeting materials of brand/consumer insights and analytics for advertiser sales presentations
- Prepared department analytics & insights materials for monthly/quarterly senior management meetings
- Managed Partner/Vendor Relationships and contracts for Nielsen, Scarborough, Primelingo/PrimeNext, Savo, Fippex, comScore, Polk, and Omniture
- Assisted on current and upcoming marketing/advertising campaigns creating stories based on client's needs and target markets.
- Communicated and worked cross functionally between departments.
Internships
Indiana Ice, Indianapolis, Indiana, August 2009 — January 2010
- Assisted with game operations
- Re-organized a new processing system for sponsorship as well as created ideas to gain new partnership opportunities
- Organized and revamped the process to obtain company and school cooperation with the programs
- Acted as Community liaison
- Maintained and Organized Social Media Presence including: Facebook and Youtube Video Content Updates and Announcements
Park National Bank, Personal Banker Intern, Chicago, Illinois, Summer 2009
- Opened personal/business/investment accounts
- Handled loan requests and set up personal/business/home loans
- Brought in over $1.5 Million in new business
Park National Bank, Bank Teller, Chicago, Illinois, Summer 2008
Additional Experiences
Health & Recreation Club, Butler University, Indianapolis, Indiana, 2006—2009
- Managed building, personnel, and operations during my designated work shifts
- Sold & Maintained Memberships and Renewals
Retail Apparel, Hostessing, Waitressing, Taught Swimming Lessons, & Lifeguard, 2002—2007